Service Plans

Choose the Right Plan for You

We believe that world-class service and support are more important than ever in today’s connected home. That’s why we have created a variety of membership plans designed to ensure that you have guaranteed access to a level of service designed to fit your specific needs.

Your new project includes a complimentary Priority membership for the first 90 days of ownership after which your chosen membership will go into effect.

Please select the level of support you would like to receive after the complimentary period.

Essentials+

$30

Per month

Hourly Labor Rates
Business Hours: $125
On-site Support
M-F 9a-5p
24/7 Remote Support within 60 min.

Priority

$100

Per month

Priority Scheduling
Tech Reviews 1 x year
Hourly Labor Rates
Business Hours: $95
After-hours: $190
On-site Support Expanded Hours 60 min. response
24/7 Remote Support within 30 min.

Proactive

$160

Per month

Tech Monitoring
Priority Scheduling
Tech Reviews 2 x year
Hourly Labor Rates
Business Hours: $95
After-hours: $190
On-site Support Expanded Hours 60 min. response
24/7 Remote Support within 30 min.

Signature

$500

Per month

Option to Involve Advanced Support Immediately
Tech Monitoring
Priority Scheduling
Tech Reviews 2 x year
Hourly Labor Rates
Business Hours: $95
After-hours: $190
On-site Support Expanded Hours 30 min. response
24/7 Remote Support within 10 min.

Requires a troubleshooting appliance to be installed in your home.
Once your warranty expires, you will have access to on-site support only. Appointments are subject to scheduling availability (priority attention will be given to Members). No remote support will be provided after the warranty expires. Speak to an associate for details. Additional terms and conditions apply,
Please refer to the Terms of Service for details. https://membership.avsdc.com/terms-of-service/

What Our Customers Say

The staff at AVS is very prompt, knowledgeable and friendly. I am very impressed with all of their work. I highly recommend them.

Bill B.

I had a theater and lighting system put in by John and his team. I waited a little over a year to place a review. The guys were great. I could not be happier with my system. Of course there were some minor adjustments which is to be expected with such a system and John was always responsive and everything was taken care of. I would highly recommend and certainly I would use these guys again!!!! Thanks guys.

Harry Z.

Very professional organization, appointment was easily booked, notified us of an hour delay because of snow, on-site technician was pleasant, efficient, and knowledgeable. I will recommend your organization to all my friends and neighbors.

Pam S.

Very responsive. Very efficient and effective. Great customer service!

Jay H.